Privacy Policy

Your personal data is securely protected

Effective Date: 1st of January 2024

1. Introduction

Hyperglade LLC (“we”, “us”, or “our”) operates the Hyperglade (the “Service”). This Privacy Policy explains how we collect, use, and share information about you when you use our Service. It also describes your data protection rights, including a right to object to some of the processing which we carry out.

 

2. Information We Collect

a. Information You Provide to Us

  • Account Information: When you register for an account, you provide us with personal data including your username, email address, and any other information you choose to add to your profile. Your profile information may be visible to other users.
  • Verification Information: We may collect additional information to verify your identity, such as your phone number and email address.
  • Preferences: Your preferences and settings such as notifications and privacy settings.
  • Feedback and Communications: Any information you provide when you contact us with questions, feedback, or otherwise correspond with us.

b. Information Collected Automatically

  • Usage Data: Information about your interactions with the Service, such as IP addresses, preferences, and pages visited, to help us understand how you use our Service and to improve user experience.
  • Cookies and Tracking Technologies: We use cookies to help us recognize you and maintain your user preferences. You have the option to disable cookies in your browser settings, but this may affect your ability to use certain features of the Service.

c. Information from Third Parties

  • Third-Party Services: We may receive information about you from third-party services such as analytics providers, which help us evaluate the use of our Service.

 

3. Use of Your Information

We use your information to provide, support, personalize, and develop our Service. This includes:

  • Operating and maintaining the Service;
  • Improving the navigation and functionality of the Service;
  • Conducting analysis and research to improve the user experience;
  • Communicating with you about service updates, offers, and promotions;
  • Protecting the Service and our users, and responding to legal requests.

 

4. Sharing Your Information

We share your information with third parties only in ways that are described in this Privacy Policy:

  • Payment Service Providers: We share necessary information with payment service providers to process payments securely.
  • Wallet Service Providers: We may share your information with wallet service providers to facilitate your transactions and manage your assets securely.
  • Service Providers: We engage third-party cloud service providers to store and manage your data securely. We require all providers to adhere strictly to privacy guidelines and not to use your information for any unauthorized purposes.
  • Legal Obligations: We may disclose your information if required by law or if we believe it is necessary to protect the rights, property, or safety of our users, the public, or our company.

 

5. International Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, country, or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. We will ensure all data transfers comply with applicable legal requirements.

 

6. Your Rights

Under the GDPR, you have several important rights, including:

  • Access: You can ask us for copies of your personal data;
  • Rectification: You can ask us to correct or complete information you think is inaccurate;
  • Erasure: You can ask us to delete your personal data under certain conditions;
  • Restriction of Processing: You can ask us to restrict the processing of your personal data;
  • Data Portability: You can request that we transfer your data to another organization, or directly to you.

 

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

 

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.

 

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at hello@hyperglade.io.